Cancellation, Refund, and Exchange Policy

At Revanco Technologies , we aim to provide a transparent and fair process for managing cancellations, refunds, and exchanges. Please review the following policies carefully to understand your rights and obligations.

1. Cancellation Policy

1.1 Instructor-Led Training

If you wish to cancel an instructor-led training session that you have enrolled in, you are eligible to request cancellation within the first five classes. To initiate a cancellation request, please contact our support team. If your request is submitted after the completion of the fifth class, we regret to inform you that we will be unable to process a cancellation or refund.

1.2 Online Recorded Training or Courses

For cancellations of online recorded training or courses, you may request a cancellation only if you have not completed more than 20% of the entire course. To determine your eligibility for a refund, we will review your progress within the course. If more than 20% of the course content has been accessed, we will be unable to approve your cancellation request.

1.3 Exemptions and Disclaimers

Please be aware that certain types of goods and services are exempt from cancellations. Specific disclaimers related to these exemptions will be displayed at the time of purchase. We encourage you to review these disclaimers carefully before finalizing your purchase.

1.4 Submission and Deadlines

To be eligible for a cancellation, your request must be submitted within the respective timelines mentioned above. Failure to adhere to these deadlines will result in the forfeiture of your right to a refund or exchange.

2. Refund Process

2.1 Refund Notification

Once you have submitted a cancellation request, you will receive an email notification acknowledging the receipt of your request. We will then review your request and inform you via email whether your refund has been approved or rejected.

2.2 Processing Time

If your refund request is approved, the processing of your refund will be initiated. The credit will be applied to your credit card or original method of payment. Please allow between 7 to 12 working days for the refund to be processed and reflected in your account.

3. Late or Missing Refunds

If you have not received your refund within the expected timeframe, please follow these steps:

1. Check Your Bank Account: Review your bank account or credit card statement to ensure the refund has not been posted yet.

2. Contact Your Credit Card Company: Sometimes, it takes additional time for refunds to appear on your statement.

3. Contact Your Bank: Processing delays can occur, so it is advisable to check with your bank regarding the status of your refund.

If you have completed these steps and still have not received your refund, please reach out to us at [sales@technicalhub.io] for further assistance.

4. Merchandise Items

4.1 Refund Eligibility

Refunds for merchandise items will be considered only if you receive a product that is damaged or contains a manufacturing defect. To qualify for a refund, you must provide a complete video showing the unboxing and unpacking of the product upon receipt. This video should clearly demonstrate the condition of the item as it was received.

4.2 Submission of Proof

Please ensure that the video evidence is clear and detailed, as it will be required for us to assess the validity of your claim and process your refund accordingly.

5. Exchanges

5.1 Custom Merchandise

Due to the custom nature of the majority of our merchandise, we regret to inform you that we are unable to offer exchanges once a purchase has been finalized. Each item is specifically made to order, and therefore, exchanges are not feasible.

5.2 Contact Information

For any inquiries or further assistance regarding our cancellation, refund, or exchange policies, please contact our customer support team at:

• Email: support@revancotechnologies.com

• Phone: 7386077272

• Address: [Kakinada Andhrapradesh

6. Policy Updates

RevancoTechnologies reserves the right to modify or update this policy at any time. Any changes will be reflected on our website, and the revised policy will apply to all transactions made after the effective date of the changes.

7. Agreement

By making a purchase, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.

Thank you for choosing Revanco Technologies. We appreciate your understanding and cooperation.

Revanco Technologies